Arrogant and indolent, and this year also impertin...

Arrogant and indolent, and this year also impertinent, to my normal asking when I was entitled to reimbursement I heard the moral that the declaration is made to give, not to take ... Then elderly people left in line in the rain, moreover they asked me at least ten times if I had payment exemption ...
Here ... about the payment, they worry so much, about answering the phone but no, they divert to the call center, which of course doesn't know anything ... I have to move the 730 pickup, I can't contact, I'll send a carrier pigeon ...