Tim Staab

Review of Capital Ford

Very shady business practice! Read all documents ...

Very shady business practice! Read all documents carefully before signing! I saw one of their cars advertised on AutoTrader for a really good price. I called them and told them I wanted the car at that price and made an appointment to see them. They had the car out and I told them I wanted it at the price I saw on AutoTrader. I showed them the ad. The price on AutoTrader was $29,672 or $8,713 off list. They agreed to that price and started the process which took hours!. By the time I'm ready to sign I'm exhausted from waiting. I look it over and see on they put $8,850 on the rebate line. I didn't realize that this amount included my down payment of $5,000! They stiffed me $4,863! Plus they charge $99 for air in the tires, a total ripoff! They give you this song and dance about how they treat customers like family. Total BS! I should have left and came back. Plus after all the time waiting they didn't even prep the car right. It still had debris on the cowl from sitting outside for 6 months.