My name has been misspelled on my account for year...

My name has been misspelled on my account for years and no matter what I do they never fix it. More importantly, they won t pay for treatment that I need for a severe genetic skin disease I m suffering from. I ve been unable to work or have any quality of life since they took over my insurance. I m miserable everyday. I can t move without pain from inflammation and sores. I ve cried over this. The only treatment that works, they won t pay for. I m lost. I can t work with my skin like this. I can t sleep, I can t live a normal life. They keep trying to make me do all these other treatments first that will, and have, made other conditions I have much worse. My doctors are worried I will become suicidal. This is no way to live. I wish I had options for other insurance but with the state I m in physically and mentally I have no other choice.