MICHAEL MCMURTREY Review of Legacy Ford
People at the dealership were very nice. The proce...
People at the dealership were very nice. The process of buying the used truck was very streamlined. The dealership did a great job detailing the truck inside and out...best I've seen. However, I was lead to believe that the truck had no issues according to the manager of internet sales. On my way back home I tried to engage the cruise control but it did not work I called the next day and spoke to internet sales manager who at that time didn't understand how that might have been missed in their inspection/make ready of vehicle. He said he would do some checking and get back to me. It was five or six days later of me leaving voice mail and emails before the internet sales manager contacted me indicating they don't check the cruise control on their used vehicles and that I signed the as-is agreement. He told me I could bring it in and they could look at it but if it was not something simple I would have to pay for the repair. I feel this should have been checked on their inspection/make ready of the truck. For this reason I will not be buying anything in the future from legacy ford.
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