Brian Holmes

Review of Hilton Pasadena

My wife and I stayed here last night on a short no...

My wife and I stayed here last night on a short notice and it was a fantastic hotel. The best service was provided by Marianne Bautista who checked us in. She was friendly, went above and beyond to check us in and to make sure we were happy. We checked in at 10Pm and checked out at 10AM, and she remembered us and greeted us by name. I travel to a lot of Hotels and by far the best check in service and front desk impression. Since I am Gold status, they offer a free breakfast buffet for 2 and it was really good. Just like the front desk, the service in the restaurant was top notch. You definitely won't go wrong with this hotel and hopefully you will be lucky enough to meet Marianne at the front desk.