Shanna Murrin

Review of Southern New Hampshire Medical...

Their ER and Psychiatric team are a useless disgra...

Their ER and Psychiatric team are a useless disgrace.My husband's psych meds were not working correctly, we now know due to a surgery he had last year, and he drank alcohol after 6 years sober and got very unstable. I will not go into detail, but he needed an inpatient stay to stabilize his medication, but you have to go through an ER for that. After explaining to one of their psych team in the ER his long mental health history and the state he was in she said they would probably just release him when he was a little more sober and the next psych team shift spoke with him..this was already a ridiculous statement after what i just went over with her. His psychiatrist left many messages with the ER, the doctor on shift and their psych team all through the night to not release him without speaking to her, and no one ever called her back...they just released him the next morning, still partially sedated. Then when his psychiatrist finally got someone at the psych team the next day they claimed there was a mistake and they hadn't received all the clinical info from the ER! I spoke with one of their own team! This is a hospital with their own acute psych team and inpatient facility, and this is what happens to an unstable patient in need of help...they dump him on he street still partially sedated, with no way home, no wallet, no keys, no phone. He had to ask to use the lobby phone and call me an hour away at work to leave and come get him. My 2 phone calls to the ER that morning before I went to work I was told he was barely waking up and it would be quite a while before they could even try talking to him, and they would then talk to his psychiatrist since it was in his notes. Do not go here in a crisis...it may seem safer to get somewhere close by, but obviously that is wrong. Drive to Boston if at all possible.