Carina Hilbert

Review of Discount Tire Company

I had a problem with my tire after a doctor's appo...

I had a problem with my tire after a doctor's appointment at UM, and I went to this store since it was on my way home to Kalamazoo.

I was told it would take an hour to even look at my car. No one looked at it when I checked in, and I was told several cars were ahead of me. This, after I was told on the phone they could get me in fast and get me back on the road fast. Not at all. I watched them look at other cars, not mine, engage in banter with customers they knew while ignoring me and my car, and waited and waited.

If they tell you they can fix something fast, don't believe them.