I was not granted a satisfactory dispute process. ...

I was not granted a satisfactory dispute process. They won't answer any questions, or substantiate things. They have knowingly provided an inaccurate representation of my motor vehicle history. They have not established if their report is certified. They do not account for their verification practices. They do not uphold their professed mission or core values. Christina O. from the dispute department was unprofessional and hung up on me during my dispute process. Mysteriously all of her coworkers do not know who she is and will not acknowledge that she closed my dispute or even works there. Coincidentally everything reached a failure point-I was sent to the director's voicemail with no response or anticipated time of response, and the authorizing agency that ordered Sterling to conduct my check is inaccessible-after being on hold with an agent from Sterling Talent Solution I can no longer access my account, view the original contract or see the formal background check report. The woman that Christina spoke to from the DMV stated to her 4 times that my record was clean and when I tried to talk to her about this, Christina terminated the conversation and stated that my dispute is closed. This is a collective laconic response and will most likely end in all parties waiting for a deadline to be reached so that I am terminated by default of a response from me because noone is available and my account is suddenly, coincidentally inaccessible to ensure a acceptable dispute process.