Courtney Manwell Review of Three Rivers Resort & Outfitti...
Please note, this review is based solely on the *r...
Please note, this review is based solely on the *restaurant* and solely on the service received. Was not able to order food, as the staff was unwilling to accommodate a Service Animal.
Upon arriving, I was immediately asked if I would be staying for food. After responding yes I was told that Service Animals are required to be at a part of the patio removed from the main section. When I affirmed the dog is an official Service Animal, and not an ESA or similar, I was told again that I was not allowed to be seated at the main patio. Accustomed to dealing with this ignorance in staff, I shared that ADA law requires publicly accessible establishments to provide equal access. Bob stared at me, turned with menu in-hand, and walked away (with the menu), never returning, or acknowledging my presence at the restaurant again. Highly disappointed in such poor behavior, and outright discrimination as he continued to walk past me to serve other customers.
For fuller context, the Service Animal laid under the table while I was seated, and was behaving appropriately from entry to exit. Additionally, it was 4:30pm on Sunday, and not incredibly busy.

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