Melinda M

Review of Preserve at Spears Creek

I have had an interesting experience over the last...

I have had an interesting experience over the last year while living in this apartment complex. Property management changed, removal of courtesy officer, and replacement of staff in the front office with no notification to the residence are a few occurrances that transpired while living in an apartment with the Preserves at Spears Creek.

I spoke with Monica today about how my account was overcharged for the month of December. She was already investigating the problem when I walked in. After our meeting I was confident she was going to get this situation promptly mediated. I was please with her professionalism and am hopeful this property will improve over all with her employment with the company. Besides Priscilla, I have dealt with multiple property managers that really did not know what was going on or how to professionally handle situations as they may have arised. I am giving a 4 star for Monica, not the experience while living at this apartment complex. I will send another review when I leave in 2 months about my experience and am hopeful I am able to deliver a more positive review for the experience I have had while living in this apartment complex.