Kevin

Review of Del Grande Dealer Group

My wife and I went to the DGDG Capitol Ford Dealer...

My wife and I went to the DGDG Capitol Ford Dealership to buy a used car and they refused to honor the price clearly listed on their own website for the specific car we were looking at. They updated the price to something substantially higher as soon as we walked in the door. Next they flat out denied that it was ever listed at the original price that I saw that same morning when I called. I had to go home, pull up the saved printout of the website showing the price, and escalate the issue up to the general manager just to get them to honor their own listed price.

A customer should not have to go through all this when they are trying to buy a car. A customer should not have to put up with this level of false advertising and lying, even at a car dealership.

I am not a happy DGDG car buyer and I would strongly recommend that people look elsewhere or prepare for the dealership to rip them off and lie to them repeatedly.