my mom needed to make an appt and for months she c...

my mom needed to make an appt and for months she couldn't get thru. she called her Insurance who then also attempted to schedule it for her and they also had no luck. results of not getting an appt to get her meds my mom ended up in the ER w her sugar 526 which affected her heart and kidneys. they admitted themselves that the office to schedule appointments is horrible they need better ppl to answer these calls and be at their desk this is ridiculous.