I have never written a Google review for a company...

I have never written a Google review for a company before, but I am glad this could be my first. I was originally skeptical of Progressive since their prices were unbelievably low (over $150 less than big box on an office chair). However, Progressive far exceeded my expectations. After having difficulty processing my payment, they not only prioritized fixing the problem, but also OVERNIGHTED my chair to me free of charge. My order was placed at 3pm and it was on my doorstep by 9am the next morning. Truly unsurpassed customer service, I will be redirecting all of my office needs to Progressive!