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The property was clean enough, but there were lots...

The property was clean enough, but there were lots of little things that made the stay not that pleasant. When I first arrived and was carrying my baggage to my room. There were probably 30 to 35 kids standing around the courtyard that you had to pass through. I had to navigate around all of them. Granted, I understand that this is not in the direct control of the hotel, but it does add to (or take away from) the guest experience. When a hotel has large groups of kids that check in, that is the time to address expectations. In the room, the toilet would barely flush. In the shower, there was about an 1/8" in the shower adjustment between freezing and scalding hot. Two of the lamp plug-ins for the cell phone chargers didn't work. When I went down for breakfast in the morning, there was literally not a table to be found. I ended up having to take my food outside and eat by the pool. The hostesses only words when I arrived were "ticket please". There was no "good morning", no "how are you", no "sorry there aren't any tables available right now". It was more of an attitude of "hand me your ticket and good luck". If you're willing to put up with little things everywhere, it could be an okay stay. I tend to expect a little more in the way of customer service, and quality.

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