Jessica Armijo

Review of Oakland Veterinary Emergency G...

Dr. Nelson and staff were fantastic! We had to bri...

Dr. Nelson and staff were fantastic! We had to bring our dog in tonight (Sunday) night after a few days of concerning symptoms, especially worrisome to us as he is a service dog, essential for a family members survival! First of all when we called ahead we got to speak to Dr. Nelson on the phone (amazing!) We were able to check in online via text message prompt, were promptly greeted upon arrival, got to stay with our dog the whole time (except when he was getting X-rays, as to avoid exposure to radiation), were included in the assessment and plan of care. We were updated throughout the visit, given the opportunity to ask questions, and got to review lab work and X-rays with the doctor! There was a clear plan about going home, and when to call, return to the clinic or see our personal vet! While we hope to never have to make another emergent visit, so grateful to know that VEG is so close by if we need them! Thank you!