J

James Dory

3 years ago

Sales?They may be good but NEVER get your vehicle ...

Sales?They may be good but NEVER get your vehicle serviced here and DO NOT buy the service packages or warranties. My last straw is I just discovered my oil was overfilled by at least half a quart. You do NOT put 6 quarts of oil in a 5.3 quart system. Fortunately I've not driven it much and maybe Alexander won't have to buy me a new engine.
They didn't grease the driveline like they were supposed to do (and I paid them to do) either.

EDIT: My vehicle *requires* an oil filter with a check valve so it doesn't have dry startups. I kept noticing a lot of valve chatter after starting and checked the oil filter to make sure it was correct. It wasn't. Three oil changes worth of startup damage because they used a Delco PF53 filter which has no check valve.

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