Disappointing experience. We do not have the right...

Disappointing experience. We do not have the right experience for the number of stars. Next day no cleaning towels. No coffee maker but kettle. This one didn't work. We had to pay for the coffee downstairs. The elevators are very slow, and the doors were weird.
Swimming pool only opens after 9 a.m.
Shampoo very poor quality.

Beds are fine.
Location is nice, close to the beach and 10 min. Walk to the center