Had a reservation for today 5/23/20 Memorial Day w...

Had a reservation for today 5/23/20 Memorial Day weekend. First of all there was no parking, we had to walk 3 blocks with all our luggage to the hotel to stand in an hour line in the sun. After we reached the book in desk we were informed that check in was at 4 pm as I looked at my phone literally 4 pm on the dot still our room was not ready. When we asked how long it would be they didn t tell us we can back at 5 pm our room was still not ready at this point between finding parking and trying to check it has been 3 hours. I am currently pregnant when we asked to speak to manager of course their excuse was covid 19 being a hotel and being aware how normally memorial weekends get and especially it s the first long weekend after being quarantined for them to use an excuse like covid for their lousy staff is ridiculous. It is 6:16 pm as I am writing this well deserved review and our room is still not ready. They haven t offered any sort of discount or given any explanation. When it comes to charging they go about really quick but when it comes to giving guest an explanation as to why it is 6:30 an the rooms are not ready they wanna go play around with a pandemic and blame it on covid instead of owing up to their lack of preparation. It couldn t get any more ridiculous than is.