The Receptionist at time was rude when checking i...

The Receptionist at time was rude when checking in. The Elevator to our room was broken and the receptionist never informed us about it here to take a the elevator to different level and walk the rest. I wouldn't be mad but we were never informed anything. Room are nice then most new York hotels but tiles in room were thilthy. Only the bell hop was super nice. Every staff member was rude especially the men in the parking lot.