I will never stay at this hotel again and here's t...

I will never stay at this hotel again and here's the Pro's and Con's of why. Room 625

Pros:
Close walking distance to everything and great views.
Wi-Fi for Free, that is for me and it was great, no problems.
Big Bathtub for a great party. :-) I love baths!!!!
Window in room to let in some fresh air, I love that since I am from Florida and need my fresh air even if it was cold!
Room size was fine for NY, sheets were soft.
Ice skate ring in Front of Hotel, nice touch.

Cons:
Reservations was screwed up when I checked in, apparently the left hand (Reservations) and the Right hand (Hotel) do not communicate well.
Staff act as if they are a 5 star Hotel and at best I give them 3, very snooty. I really hate people like that. We all put our pants on one leg at a time.
Bed: I stripped the bed, no bed bugs but a huge yellow stain on the mattress, yuck. Bed needs to be replace as I could feel where people have laid before if you can understand that I am trying to say.
Bleach stain on carpet and some other kind of stain or something on one of the wall.
Comforter on Bed looked old and worn.
Hotel - Charges on my son's CC screwed up big time over the course of 2 days that I was there. They charged/held over $2,000 for the entire stay. He finally had to call them and tell them to take the Incidentals off totally $776 as he only authorized Room and Taxes for me his mom, which they did right away.
Mini-Bar - while some would love to have a Mini Bar in their room, I wish they would have just removed all the stuff in the Mini Bar and just give me a coffee pot. They harass you to leave a Credit Card for what??? My Son paid for the Room and taxes for 2 days over $1,000. I would not leave my CC (they kept saying for incidentals $200 @ day) as I could care less about the Mini Bar and what am I going to do, destroy the room??? Please I am an adult, over 55 and a Vet!

Spending New Years in NY, Priceless!!