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Worst hotel experience ever. I booked a club leve...

Worst hotel experience ever. I booked a club level room for a conference in NOLA and a month before the conference they downgraded me to a regular room. First time I have ever been downgraded. The room was noisy, dirty and small. The bed was uncomfortable and hard with the worst bed covers. I was cold all night and had to wear my clothes to bed. I could not sleep it was so noisy and light in my room. I called management to try to change rooms and all they did was stonewall and argue with me. I just couldn't stay there another minute so I cancelled the rest of my stay. The manager also threatened to charge me another night if I didn't leave by 11:00 and we were having the last of several discussions at 11:06am. This is the worst and you would be better off any where else.

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