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Susan Bell

3 years ago

Would not recommend this hosptial. I had been very...

Would not recommend this hosptial. I had been very sick for months and not sure what the problem was. I went to my doctors Because i was having a stong pain starting from lower back on the left side. This pain would travel up one side, into my left breast, under my arm and down my arm. The pain would ometimes last up to 5 minutes. My doctor sent me for a exray to this hosiptal. They informed me that I would get my results within a few days. I then returned back to the hospital for a mammogram 2 week later. I had to ask for my results of the exray. On the day of having my mammogram, the doctor was more interested in telling me how long he had been a breast surgeon for. Its appears that doctors do not check your history. After returning to the breast clinic straight after my mammogram, i was told to get a 30 minute break because their were patients waiting to be seen. It turned out to be 1.5 hours waiting for results. Finally, upon seeing the same doctor, i felt this lack of care when in fact he had challenged me regarding a clip in my breast. I was shocked by this response and as result, i spoke my mind. He imformed me that the consultant who looked at my mammogram was in a bad mood and the results are not clear. The same doctor was trying to pass the book to my own GP rather than understanding my problem. I insisted that its not normal to have the pain and my breast going hot red and tingling.
The doctor had informed me that i did not look very well and questioned as to why I had not had a ECG
He tried putting the blame on my own doctor. He told me that my to go back to my GP and ask him to refer me for a full body scan.
The service was not of a PC Approach and so lacking in empathy. I felt like I was a number.
have spoken to my doctor and informed him of everything. My doctor informed me that it's the hostipal that has to do the referral for a scan. My doctor asked one of the receptionist to call thw hostipal to find out what is happening to be told the the receptionist is on holiday and she would not return back to till 27th December. There was no other person to advice on my situation. Very very bad.

My doctor has still not recieved any results and they have now sent a letter to the hospital with my complaint. I am still getting these pains and in fact they are now traveling throughout my body. Still waiting. This hostiptal is very very bad and i would like to know
What are they spending thier money on?
How many staff does this hosptial have?
In the breasr clinic, there was 1 doctor for all. So bad
will keep this review updated when I get some kind of response from this hosptial

Its now 10th Jan and no chamge. I have come into this review to edit tonight due to the lack of suport from this hosptial . After complaining to pals and no joy and i will take this matter further to the health care ombudsmen department.Today at home and had the worst pain ever in my chest arms and back. I remember feeling sick dizzy and kegs feeling heavy. I remember passing out and alot then came a blur. Before I knew it the ambulance service was at my home. I out of it and then came a huge headache
I waited 4 hrs to be seen upon arriving in triage, i felt sleeping and dehydrated. I informed the staff about this and asked for water. This was not privided by the staff. It took partner to go and get drinking water from the tap. All machines were out of order.

Whilst waiting there was another patient next to me and curtians were drawn. As soon as this patient was moved, i was subjected to hearing 2 staff members making fun of him. How unfrofessiional is this.
My anxiety levels got higher and this made me feel very angry. I was moved to the corridors and waited for hours to been seen with a very bad head and pain in my back. I had made it clear to staff that i did not trust this hostipal and that I had already made a compliant before Upon being moved to be seen by another pesron, it got worse. 2 nurses and i assume was a male doctor ts seems to me that they were aware of my complaint and 1 nusre was very rude. Interrupting me.

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