I inform you that on 27/02/2020 I paid the price t...

I inform you that on 27/02/2020 I paid the price to have the ATM subscription valid for one year starting from 01/04/2020 at the CAAF CISL in Via Tadino, 23 Milan. The payment receipt arrived via email on March 31, 2020, saying that I can collect the ATM card at CAAF CILS in Via Tadino, 23 Milan, the CAAF CILS office being closed. From the start it is a lie!
I contacted CILS to request alternatively the sending of the ATM card by post in order to go to work. I work in the health sector. CAAF CISL writes to me "I understand your difficulties and I'm sorry". Ms. Alice Locci writes to me that the card can be withdrawn in May 2020.
On the CAAF CISL port there is a sheet where it is said that CISL offers psychological assistance for health professionals. Nothing could be more false! CAAF CISL does not even offer the service for which the citizen pays! What a shame!