Michael B

Review of Pacific BMW

The way the car buying experience should be! I had...

The way the car buying experience should be! I had the pleasure of working with Ron and his assistant Arthur. After searching online, it was evident that they had the largest selection of vehicles within about a 75 mile radius. As soon as you step inside of the dealership they make you feel welcomed and are very inviting. I had set up an appointment and they had every vehicle I was interested in prepped and ready for a test drive. There was absolutely no pressure to buy, instead they treated me like family and made each one of my three visits an educational experience. Ron and Arthur both were very attentive and responded to emails and phone calls promptly. I visited four other BMW dealerships prior to purchasing my 430 Coupe. Pacific BMW prices had every single BMW dealership beat by a long shot! Ron is very transparent and will break everything down for you penny by penny! It's nice to know that there are still car dealerships out there that are honest, professional and won't pressure you into purchasing a car as soon as you step on the lot. They even took it a step further by calling me a few weeks after my purchase to see how I was enjoying my car and to see if I needed any additional assistance. Ron and Arthur, if you're reading this review.......Thank You for your amazing customer service! Until next time.