First and foremost karma is very real ... I brough...

First and foremost karma is very real ... I brought my 2012 Dodge Challenger here to discuss a small crack in the paint on the drivers side bumper and also to fill in the two license plate screw holes Very very minor work the guy that looked at my car with me Chris Boulter told me approx $100 and they would cover the paint I said ok cool i dropped off the car on November 5th...they called the following friday and said that behind the bumper had some cracks and spider webbing ... and that someone could have bumped me in a parking lot I accepted that reality even though it seemed odd ...I asked what options I had such as repair they stated the bumper was bad from behind even though it only had a small crack in the paint so I was a little confused but he insisted it would need replacement I said ok give me an estimate I figured it was what it was right? Ok so I get a estimate for $1147 for new bumper and paint i said ok I'll weigh my options between insurance claim or when I can afford to have the repair ...and thank you ..I picked the car up today November 16th ..it was out back of the shop I walked around back to retrieve the car after asking for a shovel to remove the several feet of snow i moved the car out front to examine the bumper ...to my horror it was cracked all across left to right huge spider webbed cracks chips in the clear coat and several scuffed Marks all fresh like someone dropped the bumper and or a tool on it it was absolutely horrible ...i walked in and confronted Chris about the condition of my bumper he literally told me all that was already there prior and I admit i got a little loud and annoyed but when you have someone telling you it was already there when you know it wasn't is a unsettling feeling I was disgusted and said I wont leave until I find out my recourses if any because I made the mistake of not taking pictures before I dropped it off but really why would I have thought of that it was one small crack in the paint he said they would do nothing to rectify the issue and it was pre existing I called the state police they told me without pictures it was my word against what ever they said but said two try bbb and claims courts either way I realized I was pretty much of luck these people screwed me bad they damaged my bumper and told me it was my fault ....I was furious Chris Boulter made remarks calling me a idiot and swore at me but I couldn't quite make it all out I returned the insults and explained he would get his and what goes around comes around he literally invited me to fight him on north st I was shocked I said if you are feeling froggy leap I'm 34yrs old with a career Im not going to get my self arrested but I said go ahead bud obviously he walked back in the building I went to the other part of the shop and asked for a number to whom ever I could speak with that could help I was giving Bob gaults number I could and left a voicemail detailing what happened like I said karma is real I will now need to get tremendous repair or replace my bumper all from a small crack and the lesson I learned today always take pictures ...I'm beyond sick from this horrible unprofessional attack and bold face lying to my face straight cowardly bold face lies