Emily Robertshaw

Review of The Flat

My partner and I rented a flat with TFC from July ...

My partner and I rented a flat with TFC from July 2019 to April 2021. Our property manager Lauren in particular has been supportive, kind, accommodating and efficient. The flat was in a wonderful condition when we moved in, and we were also given lots of guidance and communicated with really well during our own check-out. Any issues with the flat/communal areas we easily communicated to Lauren and she dealt with the issues really quickly. Our reason for leaving is we found a flat in a better location - we did keep an eye on any available flats from TFC as if we could've stayed renting from them we would have.

My last experience with an Edinburgh letting agent was fine for the first couple of months, and then quickly went downhill and everything from repairs of upstairs leaks to check-out was anxiety-inducing, and the treatment of myself and my flatmates was unbelievably disrespectful. It has been such a breath of fresh air to rent from TFC, who throughout our tenancy and any issues we've had, have been respectful and kind. Thank you Lauren!