Adam Clark

Review of Timberland Partners

My wife and I were tenants of Vance Station in val...

My wife and I were tenants of Vance Station in valley park Missouri. This management group took over and with in four months the complex went from 1240.00 a month to 1400.00 to 1800.00 a month. All of the apartments are the same two bedroom two bath. No pool, no exercise room, no club house. They say that the apartments have hard wood floors, ceiling fans, a pet park, and that there smart apartments. They do not have hardwood floors . They are vinyl floors that look like hardwood. If you want ceiling fans you have to purchase them and they will install them. The pet park is a grass area behind the complex that is not fenced in to let your pets Rome . They are not smart apartments, they say they are because they have a nest thermostat. My wife and I left this complexe because we were told that the rates will be increased and that they can change at any moment do to market price. We left are apartment clean and took pictures to have proof. We just received a letter in the mail that we owe over six grand in lost fees , damage to the apartment. Plus, we had two free months from the previous management group as an incentive to move in. Now, Timberland is saying we owe them those two months in rent. Now I know why you have a 2.4 rating out of 5 in the better business bureau. My question is how can you run a apartment complex that is in Missouri, when your company is in a whole . other state. Also, I have read other complaints on the bbb website of members of your staff entering your apartment with out permission. This gentalmen received an 8,000 dollar bill after he moved out. WOW, that sounds familiar to the Same situation we are dealing with. Oh, and it pretty much tells what your doing when four tenants in are building alone all move out in the same month