I tried to get a refural to go see a neurologist f...

I tried to get a refural to go see a neurologist from AR but they threw me around the hospital to talk to EVERYONE except the people I need to talk to and when I finally got somewhere SOMEONE PICKED UP THE PHONE AND SLAMED IT BACK DOWN AND HUNG UP ON ME!! I WAS ON THE PHONE FOR AN HOUR AND GOT HUNG UP ON!! FORGET THAT!