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velisa smith

3 years ago

I just had to write this... I had the most horribl...

I just had to write this... I had the most horrible experience at the food court. My brother and I were getting a salad, and noticed that an item "purple onions" was all but out. I asked Sharron if it would be possible to get more. She went to check. Waiting, 15 minutes later, the manager "Rebecca Zillion"? came over and stated very rudely, "that they were not on the menu today", I asked "then why did the have a container for them"?. she then started to walk away when I asked who she was ' Very rudely stated that "The manager, and I asked and what's your name, "Rebecca, and I asked and your last name,? "Zillion, like million but with a Z. To be honest I was just completely taken back by her behavior. What she didn't realize was that my brother was standing by the hot food case when Sharron came out to fill the condiment when he overheard her saying, "Not to take them out there, that she had already told me that they were out, and not to fill it till I was gone". I spoke with several employees who stated that she treats all customers this way and that she treats them even worse. I filled a complaint, with the head of the food department. The department head tried to make amends for her behavior but he wasn't the one that needed to say he was sorry.

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