They were very keen when they want to sell/rent to...

They were very keen when they want to sell/rent to you but once you rented from them, the service is far below standard.

The first property manager - she NEVER replies my e-mails and I have to chase her on every single issue. When she replies, she'd pick the date that you said in the e-mails that you are unavailable.

They never give people notice, they'd e-mail you at 16/17 in the afternoon asking to access the property tomorrow morning which I feel shows an extreme lack of consideration.