I like having water, so that's worth a star. The c...

I like having water, so that's worth a star. The customer service was terribly unhelpful. After receiving payment for water to be turned on, our service was turned off. I rushed from work to meet with the technician who would turn it on between sometime and another time (no stated range of arrival time). It was important that I be there according to customer service. While I was home, a man in a Dallas Water truck drove up to the front, opened the lid, turned on the water, then left. I missed work for no reason because customer service did not have solid answers and expected someone to be home when it was unnecessary.