The hotel is not at all kids friendly and parents ...

The hotel is not at all kids friendly and parents with young children will be severely discriminated by the management at this establishment. I went to this hotel on 21/02/2021 with one of my friends who had two daughters of 6 years and 3 years. After having supper at Honey Beach Club, me and my mate decided to have a beer at the Kings Steakbar at the same establishment. While we were having our beer, the manager at the Steakbar, Mr. Wenderman, came and very rudely informed us that the bar was a fine dinning venue (even though they had a bar counter and was serving beer out of tap) and our kids were making too much noice. The two kids did not enter the bar at any time, and was playing with some other kids outside the bar. there were only two other guests with us in the bar at that time and they did not seemed to have even noticed the kids. The hotel management was even unable to properly explain any party who have made a complaint against our kids behaviour. Even though the minor staff was very humble and accommodating, we were discussed by the arrogant behaviour of the senior management. We frequent many of the hotels in Colombo and have never experienced such rude treatment by hotel employees, let alone the senior management, before. We immediately paid for our purchase and vacated the premises wowing never to return to this establishment any more. I personally think that the way we were treated at Kingsbury hotel is very discriminating and strongly recommend any parent with young children not to visit this hotel as that is not an experience any parent should undergo. There are many other kids friendly hotels in Colombo and I'm sure they will accommodate parents with young children than the Kingsbury would do. I strongly recommend the hotel management to clearly state their policy on parents with young children and maybe train their senior management on customer service. I am writing this review on behalf of two parents who are too disturbed by the rude behaviour of the hotel management and wish that no parent should undergo this type of harassment at any establishment. Final warning, if you have young children, avoid Kingsbury hotel at any cost. Trust me, it's not worth it.