Lynda Walmsley

Review of KidZania London

Visited 14/8/19 with 3 boys 7,9 11. Website sugges...

Visited 14/8/19 with 3 boys 7,9 11. Website suggests activities suitable up to 14 years old. I would disagree. We had a booking for 12.30pm, told to arrive 15 mins earlier. We were still outside the building at 12. 50 pm. When we got to check in, another long queue was before us. The staff seemed under trained for the tasks they were given, seemed to be for ever going to check whatever, with the supervisor. Once we were finally in, we were surprised at the queues, only 5 children allowed in some of the activities at a time. The bank queue was huge, at times only one person trying to cope. Music was far too loud and unnecessary. I think more attention to detail is also needed, fire engine, ambulance didn't even have sirens, no police vehicle atall.
Overall experience fair, better for 6-8 year old.
We won't be returning.