Yomny

Review of Hall Chrysler Dodge Jeep Ram

So I came in here to edit my initial review. The ...

So I came in here to edit my initial review. The guys at the dealer are very quick to ask you to leave a nice review after you've happily taken your car. A month after, turns out they haven't paid off my trade in loan causing me to incur a late fee and possibly a credit hit. They're asking me to payoff the difference in the payoff that was entered or go sign another deal where they'd add the difference, how nice of them. Last time I checked dealers need to check payoffs, not bill their customers later for the mistakes. The odd thing here is that I provided them with a payoff straight from the finance institution stating the correct amount to pay($24,704) and up until what day it was good(3/29/18) but some how I now owe $1043. Lastly, I'd like to add and I have emails to prove, my sales person James, didn't reply to any one of my emails after the sale. Come a month after and I need a replacement tag so I email him once more to ask for details on how to go about it, surprise, no reply. Overall the dealer seems to be great and very professional but my experience hasn't been ideal. I'll update the review once they "resolve" this situation. Hopefully the owner reaches out to me as he did on my initial "positive" review.