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Scott Allen

3 years ago

I will never buy from them again! Less than a week...

I will never buy from them again! Less than a week after purchasing a car for my son from their neighborhood store, the "Service Engine Soon" light came on. I asked them to check it out and was told by the salesman, Carlos, that I bought it as-is and they would not even look at it. This was confirmed by their manager, John Ford. They refused to look at it! Even Autozone would tell me why the light was coming on, but they couldn't. BUYER BEWARE!!!

Response to Owner: Kenny Kent has a neighborhood store on the corner of Pollack and Green River Rd. While I realize this is not the Chevy lot, it is still Kenny Kent and bears the Kenny Kent name. And you are wrong. Carlos told me on the phone that John Ford refused to look at my son's car. The last question I asked him was, "so you guys won't do anything about this at all?" Carlos's response, "No, John said you bought it as-is." John Ford is the name Carlos gave me when I asked to speak to the manager. He never contacted me though

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