Review of Shogun by Saisaki Restaurants

4 years ago

As much as the

As much as the
restaurant was overloaded when we got there, I was surprised to have been met with the level of professionalism that I was. Colin, a host, was very clearly an excellent and organized introduction to this restaurant, and as we came in at peak hours and knew it was already busy, we saw him juggling guests that put their names down, guests that were waiting to put their names down; and guests that may not have already been aware of this policy as others were blocking the signs. Our server was absolutely amazing as other guests were rude, aggressive, and excessive as they were demanding many accommodations without empathy. I couldn t help but feel for staff that were doing the best they could as I don t live locally but saw them just trying to help... and keep up with any extra company. I have worked in many industries both as a worker - and as a boss - and I want you to acknowledge the professionalism I had the pleasure of experiencing between our server, Abby, and our host, Colin. As a human who has worked in food service and as a human who has managed these kind of skilled workers, I want this company to acknowledge these two. It has been a hectic night, but professionalism deserves recognition. Thank you, and I can t wait to visit Abby and Colin again. Thank you.