I have been with them for well over a year now on ...

I have been with them for well over a year now on NBN Super Speed, unlimited account. I believe I've only had to make 4 phone calls to them for support. (Twice because of new router configs).

My connection does not drop below the rated speed at any given time of day.

I Highly recommend them. (I have been in the IT industry for over 20 years).