We had to wait for 1 hour at 10 pm to get our room...

We had to wait for 1 hour at 10 pm to get our room even though we booked it in advance. Even then, we didn't get the room we had booked. We got a room with 1 King bed, even though we had booked room with 2 double beds. They put an extra bedding in the room, which made it cramped. The location is great, being in times square. Overall, not worth the money we paid.