Poor Customer Service! We had our 2 year old Dodge...

Poor Customer Service! We had our 2 year old Dodge Durango towed here after having it over heat a few weeks after having some warranty work done at this location. I called in and made an appointment, so they would be expecting the vehicle. It took them over a week to even look at the vehicle, despite being told they could fit it in immediately. They told me it would be covered by our warranty and then called back a week later and told me that it would not be. After arguing with them for several days about the problem with the vehicle, it was determined that it would indeed be covered by the warranty. We then waited over a week to have the work done. I was sent an automated text message over the weekend saying my vehicle would be ready to pick up on Monday, I called on Monday afternoon and was told it was just finishing up and I could come get it anytime after 4pm. I couldn't coordinate a ride to the dealership until Tuesday afternoon. When we arrived a day after the date we were given, the car was not ready and we were told it would not be ready until later in the week. When I checked in at the end of the week, I was told it was being worked on, but was going to take some time, so it would be early the following week. I waited until Wednesday, with no communication and then reached back out again. I was finally able to pick up our vehicle on Friday late afternoon. There is now a light on saying that some of the systems need to be reset, but I will be taking it somewhere else to get that done. This entire experience has been horrible! They had my car for 5 weeks, lied about the cause of the problem, did not communicated with us unless I called them for information and still didn t finish the job completely. We will never go back to this dealership again.