Beau Michaud

Review of Anne Arundel Veterinary Emerge...

I am truly shocked at the lack of attention and kn...

I am truly shocked at the lack of attention and knowledge shown by Dr. Cole. I arrived at the clinic today with a cat who had a nosebleed that would not stop bleeding. The front desk staff were, as they have been for years, wonderful, kind, attentive, professional, and an absolute gift. Then Dr. Cole came in. I can only assume that she is the "B" team. She proceeded to tell my wife and I how bad the situation was, and avoided answering any of my relatively simple questions. I asked her whether the color of the bloody discharge was indicative of anything. I asked her if the medications the cat was on could have contributed to the issue. I gave her a complete list of health, recent blood work, medications, etc... Dr. Cole took our cat out of the room to weigh her and take her temp. Dr. Cole brought the cat back. Did not clean up her face. Did not examine her in any way visible to me. Did not feel for lumps, bumps, or trauma. Did not answer any questions. Told us that she recommended that we take the cat to a the regular vet tomorrow. I have trusted this clinic with my pet emergencies, as my parents have, for decades. If Dr. Cole is any indication of the caliber of Vet that they are hiring these days, I am done with them. If Dr. Cole happens to come in and you are having an emergency, please, ask for another Vet or go to another clinic. I have NEVER seen a vet that cared so little, or seemed to know so little about animals, in my 40+ years of life... AND I have been a pet owner all my life. I will not go back there. I will recommend to people that they run as far away from Dr. Cole as possible with their family pets.