First time , last time. Front Desk personnel was u...

First time , last time. Front Desk personnel was unprofessional by assuming that me or my guest sabbatoged the towel linens by smearing poop on them. Not only did Julie at the front Desk state that to my guest but then threatened to charge an additional 25.00 . If Julie or Housekeeping thoroughly investigated the findings perhaps by calling either one of us they would of heard a completely different response. Being the night before Valentine's Day ; chocolate had melted above the heater later to be cleaned with Microtel Inn & Suites linens. Very unprofessional to tell your customers with assumptions and then move forward and charge your CC . The charges eventually we're reversed yet the principle of professionalism was compromised. This complaint will eventually go upward to Corporate.