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zury Ramirez

4 years ago

We just left this room and had to book our second ...

We just left this room and had to book our second day in town somewhere else, we informed management this morning before we left that the drain in the tub was clugged . When we got back from a long fun day in the snow , the tub hadn't been fixed , but worst the room hadn't even been cleaned, went down stairs to talk to them and the front desk lady said there is nothing she could do since they didn't have enough people to clean the rooms , I mention to her that I fail to see how that was our problem, since we payed for a clean room and simply expected to get one for our money , my choices were to either stay or leave and get a refund but that night , long story short if you don't want to be looking for a room in the middle of the night, don't stay here , save your self a headache..

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