The hotel looks nice but this place missed the bit...

The hotel looks nice but this place missed the bit about Southern Charm. Everywhere I went the hotel staff was unfriendly and unapproachable, specifically management. Also, the rooms were not as clean as they could be along with the hallways. It was not uncommon to see forks in the middle of the hall along with other stuff that I felt should have been picked up way sooner. One of my coworkers had to call the front desk because her coffee machine was gross.