The staff at McCoy Mills has always been excellent...

The staff at McCoy Mills has always been excellent, However, I bought my 2014 Focus new and it now only has a little over 11,000 miles on it, the automatic transmission does not operate correctly. I've had it in for service
3 times to be corrected, but the dealership can't fix a design problem from
the factory. I understand from the dealer that I'm not the only one with this
same transmission/clutch problem. I don't trust the car to drive very far in it.
Seems Ford won't address the transmission/clutch problem, I wouldn't recommend the Focus to anyone because of it.