Room was ground level and had a stairway down two ...

Room was ground level and had a stairway down two flights once you enter the main door of your room. The bed was beside a car park where anyone could park 10feet from you. There is a door out to this carpark too so if you are nervous, be sure to ask for a different room. Bathroom needed touching up but was nice and big and bed comfy. We had booked our room and spa treatments but our room was so far away from the spa. It was something of an ordeal up and down stairs and lifts to get to where we needed to go for our massages and then back down for the spa. Spa area (steam rooms etc.) required cleaning. Pool and jacuzzi were great. Food was ok but selection could be better. One member of bar staff a little rude and went missing quite a bit (it wasn't very busy) but when I said it to him he seemed to take it on board. Breakfast was very good and staff at breakfast very welcoming and in great spirits at 7am. They increased my rating.