We arrived at the hotel in the morning after a lon...

We arrived at the hotel in the morning after a long flight, completely exhausted. The lady at the reception said the booked room was not available and we had to wait until 12 o'clock. That would have been a whole 4 hours waiting time! The lady said that the hotel was fully booked and only junior suites were available. Well, we didn't want to spoil our wonderful vacation and agreed to the junior suite. The room was really fantastic but left a bitter aftertaste from the whole thing at the front desk. A meal in the restaurant was included in the price. However, this had very little choice. But the food was always tasty. The service in the restaurant was always very helpful. Unfortunately, the reception could not answer any questions about the surrounding area.
The hotel offers a free shuttle service to the beach, which you have to book the day before.
The hotel pool is of course unique with the view of Dubai!
Conclusion: decent hotel but very unprofessional reception!