Angelos Panagopoulos

Review of Whole Foods Market

We are life long customers of Whole Foods in Austi...

We are life long customers of Whole Foods in Austin and, for the most part, we enjoy shopping there. Unfortunately, sometimes, our shopping experience is not optimum. Namely, on a recent visit, we noticed that there was a new surcharge for buying half a loaf of bread, instead of the usual half price for half the loaf. When we inquired if this was a mistake the associate there told us that "this was a new policy that came straight down from corporate", obviously, herself, not happy with it. We hope that this was a one-time mistake that corporate made since Whole Foods has prided itself in being a full service grocery store, charging a premium for their products (the type of bread we bought is priced at 30% more at Whole Foods than the equivalent product at Central Market) and not start nickel-and-dimeing their customers like some cheap convenience stores do.