Josie Mercado

Review of Mercedes - Benz of Arlington

One star because I call to get some information ab...

One star because I call to get some information about my car and leave me on hold for 15m and I have to hang off and call again we come from Hawaii with really high standards of service. Was expecting even better in Arlington, but it looks like the personnel didn't know the information that I was requesting so my call keeps been transferred to different people and I have to explain everything over and over, and the only thing I wanted to know was, how much will be to winterize the car, when to make an appointment, and how is the processes.
So Hope gets better service next time it is the next time.