J

Wish I could give it a 0 star. Absolutely HORRIBL...

Wish I could give it a 0 star. Absolutely HORRIBLE customer service. After being told that we were paid in full before leaving the hospital, we continue to get bills from this hospital and other providers whom we were never notified about from the hospital. When I called, a lady whose name starts with a C, and the associate on the phone before her, gave us false information, did not answer the questions we had regarding the legitimacy of these other random organizations sending out bills on behalf of this hospital, and even hung up on us. No wonder people want to pass laws regarding surprise billing. This hospital is a prime example of why those laws are necessary. Not sure how high up the organization this disregard for people goes, but it apparently includes C and the associate below her. In addition, after telling me not to interrupt her, C has the audacity and hypocrisy to interrupt me more than once.

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