All I can say is Wow!! This hotel sure does know h...

All I can say is Wow!! This hotel sure does know how to make a guest feel important! When I arrived to check in, Preston Harris (Overnight Manager) helped me with the check-in process. He was phenomenal. Although they were having some technical difficulties (totally outside of their immediate control), I was shown exceptional empathy and a deep desire to ensure that I was fully satisfied with my stay. Every request I made was promptly greeted with 100% support and cooperation. Made me feel like royalty! Hard to believe a hotel could make me feel so emotionally touched. I would strongly recommend this hotel to any of my friends!